Last updated: April, 2025

If you wish to make a complaint about any aspect of our services, below are the details on how you can contact us in the way that is most convenient for you:

By Phone: 020 3150 0357
Monday to Friday (excluding UK Bank Holidays)
From 9am to 5pm – UK time
(If you are calling us from outside the UK: +44 20 3150 0357)
Calls may be recorded for monitoring & training purposes and to clarify facts
By Writing to: Breinrock UK Ltd
73 Mornington Street
London NW1 7QE, UK
England
By Email: [email protected]

Please click here: “Customer Complaints Leaflet”, for further information regarding our internal procedures for handling complaints.