Replacement card support
If your card was damaged, lost, or stolen, here's what you do next.
You can report your card lost or stolen if you are missing your card or think someone stole your card information. If you do report your card lost or stolen, we will lock the lost card so no one else can use it and issue you a replacement card with a new card number.
You may report your card lost or stolen by contacting our Support Team directly either by phone, email, or logging into your ebanking account via web/ mobile + 44 2031500813
Support team available Monday – Sunday from 09:00 – midnight (GMT+2)
The Breinrock card is issued by AF Payments Limited pursuant to a licence by Mastercard International. AF Payments Limited is authorised by the Financial Conduct Authority under the Electronic Money. Regulations 2011 (FRN: 900440) for the issuing of electronic money and payment instruments. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International.